When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I WANT REFUND Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was promised that I could cancel if I was not satisfied before money came out from trial period over. Service did not work as promised and I didnt want to keep it after having it. They refused to help me or refund me in any way. I called in and asked for their legal department number, they gave me the number to tech support. I told them that I would report them to authorities, they terminated the call. I'll be more than happy to assist you today! NO one ever helped. I called to cancel on March 1, again explaining the problem No one would help us, cancel or refund. No one ever called me and my service was not cancelled as requested. Your rep responded that we had to go through the process first. I stated I just wanted the service cancelled. I called on Feb 17th you would not cancel but said a technician would call me, you would create a ticket, and after making sure my computer was ok I could cancel the service or get 60 days free. I tried canceling on February 10, you would not cancel.

How may I help you? *********************** 12:01:26 pm have tried twice to speak to someone in your office concerning cancellation of *********** services.

I want Feb ***** and March ***** refunded. March16 2023 I asked to cancel this account before auto payments went through.

Iolo technologies